Thank you for the people you send our way.
Many of them reach you on a hard day. When you pass that person to us, you are trusting us with them. Here’s how to refer, and what to expect afterward.
Assessment within 24 hours·Open entry (no waitlists)·Fax: (605) 401-4086·SD Medicaid, Sanford, Avera & Wellmark
Clinical and operational quick reference.
Key facts for intake coordinators, probation officers, case managers, and referral desks.
| Area | Details |
|---|---|
| Levels of care | ASAM 2.1 (intensive outpatient, 9 hours a week) and ASAM 1.0 (outpatient aftercare, 4 hours a week) |
| Who we serve | Adults 18+ and teens 13–17, in separate tracks |
| Response time | We reach out to schedule an assessment within 24 hours of a referral |
| Start | Open entry; a client joins the week they’re ready |
| Evaluations | Standalone substance use evaluations, including court-ordered, without enrolling |
| Payment | SD Medicaid, Sanford Health Plan, Avera Health Plans, Wellmark, self-pay and a sliding fee scale |
| Provider IDs | Agency NPI 1952088890 · SD Medicaid 6575280 |
| Accreditation | SD Department of Social Services, ASAM Levels 1.0 and 2.1 |
ASAM 2.1 (intensive outpatient, 9 hours a week) and ASAM 1.0 (outpatient aftercare, 4 hours a week)
Adults 18+ and teens 13–17, in separate tracks
We reach out to schedule an assessment within 24 hours of a referral
Open entry; a client joins the week they’re ready
Standalone substance use evaluations, including court-ordered, without enrolling
SD Medicaid, Sanford Health Plan, Avera Health Plans, Wellmark, self-pay and a sliding fee scale
Agency NPI 1952088890 · SD Medicaid 6575280
SD Department of Social Services, ASAM Levels 1.0 and 2.1
How to refer.
Five clear steps from initial conversation to first group session.
Talk with the person first.
A referral works best when the client expects our call.
Send the referral.
Call or text (605) 453-6764, or fax the referral form to (605) 401-4086. Include a signed release if the client is willing. If you email client information to HouseShalom@thebecomingagency.com, please encrypt it.
Send an assessment, or we’ll schedule one.
We review a current evaluation at intake, or reach out within 24 hours to schedule one using the ASAM Criteria.
Intake and orientation.
The client reviews rights, consents, our faith disclosure and fees, and is matched with a peer guide.
They join the group the week they’re ready.
With our open-entry model, there is no waiting list for a new cycle to begin.
Have questions right now?
Phone/Text: (605) 453-6764
Fax: (605) 401-4086
Encrypted Email:
HouseShalom@thebecomingagency.com
Referral materials & packet downloads
Download printable forms and role-specific packet inserts.
What we can tell you afterward.
Substance use treatment records are protected by federal law (42 CFR Part 2), which is stricter than HIPAA. We cannot confirm that a person was referred, assessed or enrolled unless that person signs a release that names you. We invite every referred client to sign one at intake. For teens, the teen controls that release, even when a parent made the referral.
With a release, you receive progress reports monthly or whenever you ask, notice when attendance or use puts the plan at risk, and a completion letter when the client finishes a level of care.
Who is a good fit.
Quick clinical triage to determine whether House Shalom outpatient care matches your client’s needs.
| Good fit | Call first, or refer to a higher level |
|---|---|
Substance use disorder, or a strong reason to assess | Needs medically managed withdrawal (detox) |
Needs more structure than a weekly appointment | Active psychosis |
Stepping down from residential, inpatient or detox | Suicidal thoughts that need inpatient care |
Stable co-occurring mental health concerns | A medical condition needing a higher level of care |
On medication for addiction treatment, or considering it | — |
Court-involved, on probation or parole, or referred by family, school or employer | — |
Good fit
- Substance use disorder, or a strong reason to assess
- Needs more structure than a weekly appointment
- Stepping down from residential, inpatient or detox
- Stable co-occurring mental health concerns
- On medication for addiction treatment, or considering it
- Court-involved, on probation or parole, or referred by family, school or employer
Call first, or refer to a higher level
- Needs medically managed withdrawal (detox)
- Active psychosis
- Suicidal thoughts that need inpatient care
- A medical condition needing a higher level of care
If you’re not sure, call. If House Shalom isn’t the right level, we’ll help find the one that is.
Specific protocols for every partner.
Select your role to view exact requirements, drug screen policies, medications, and coordination protocols.
Courts, probation and parole
- We welcome court-ordered and supervised clients, and our counselors are trained for a room where most people didn’t plan to be.
- With a release, reports can cover attendance, participation, drug screen results, level-of-care changes, completion and recommendations. You get exactly what the release names.
- Random drug screens at least weekly in IOP and at least monthly in aftercare; unexpected results are lab-confirmed. Screens are free to the client.
- A lapse brings a same-week plan review and a step-up in care if needed, not discharge by itself.
- For mandated clients, on request, we provide a written attestation that the faith basis was disclosed, a non-faith alternative was offered and participation is voluntary.
- On the referral form, give the expected release date and intended start date so we can line up the assessment.
How House Shalom is different.
Many partners know CBI-SUA, MRT or the Matrix Model. All three are well-studied, and we don’t claim House Shalom is better. It works one layer down: alongside recovery skills, it asks where the thinking came from, using CBT at the level of core beliefs with attachment theory, schema work and developmental stages. A client who finished MRT or CBI-SUA builds on that work here rather than repeating it.
Questions about a specific person?
Call Dr. Joshua S. Duncan, PhD, LPC-MH, QMHP, LAC, Founder and Clinical Director.
“I would rather talk it through than have you guess.”